Preventing conflicts in professional environment (based on experience of medical workers)
Vol. 20 Iss. 2 pp. 21–24 | St. Petersburg State Institute of Psychology and Social Work | ISSN: 1993-8101
Abstract
The article discusses characteristics of confl ict and effective methods of its prevention in health orga-nizations. A questionnaire to identify the attitudes of staff to confl icts and a psychological prevention program, developed and tested by author, are presented. Social and psychological training is proved to be an effective way to prevent confl icts in a professional environment.
Keywords
conflicts in a professional environment, psychological prevention program, social and psychological training, questionnaire
Citation
Musina V. Profilaktika konfliktov v professional'noj srede (na primere medicinskikh rabotnikov) [Preventing conflicts in professional environment (based on experience of medical workers)]. Uchenyye zapiski Sankt-Peterburgskogo gosudarstvennogo instituta psikhologii i sotsialnoy raboty — Scientifc Notes Journal of St. Petersburg State Institute of Psychology and Social Work, 2014, 20, 2, pp. 21–24 (in Russian)
Citation — Harvard Notation
Musina, V.P. (2014), "Preventing conflicts in professional environment (based on experience of medical workers)", Uchenyye zapiski Sankt-Peterburgskogo gosudarstvennogo instituta psikhologii i sotsialnoy raboty, vol. 20, no. 2, pp. 21–24
References
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